​At K.S. Jewelry International Co., Ltd.,we are committed to treating all employees with fairness and respect. To ensure transparency and trust, we provide a clear and accessible mechanism for employees to raise concerns, complaints, or grievances.

Our commitments:

1. Fair Treatment – All grievances are handled impartially, consistently, and in line with Thai Labour Law.
2. Confidentiality – Complaints are kept confidential, and information is only shared on a need-to-know basis.
3. Protection – Complainants, whistleblowers, and anyone providing information are protected against retaliation or unfair treatment.
4. Timely Resolution – All grievances are investigated promptly, with appropriate follow-up and corrective actions.
5. Transparency – Employees are informed of the process, outcomes, and any steps taken to address their concerns.
6. Continuous Improvement – The grievance mechanism is regularly reviewed to ensure its effectiveness and alignment with international best practices.

How employees can report: 

Employees may raise grievances through designated channels, such as written submissions, email, or anonymous feedback systems. Reports are acknowledged, investigated, and resolved with fairness and respect.

This grievance mechanism is reviewed annually to ensure it remains effective, transparent, and in the best interest of employees.